Shipping policy

SHIPPING AND DELIVERY - INDIA

BASAKA ships to all the pin codes in India. We have partnered with the best logistics services to ensure that your products are handled professionally and delivered on time. 

ORDER DISPATCH

BASAKA orders are usually processed and dispatched within 1 working day. You will be intimated via email about the tracking details of your order once your order is shipped. In case of any delays in processing your order, we will intimate you and inform you regarding possible delays.

ORDER TRACKING

Upon dispatch of your order, we will send you an email with Tracking details

ORDER DELIVERY

For India:

Our logistics partner usually delivers the shipment in 2-3 days for metro cities and 5-7 days for non-metro cities from the time we dispatch your order. However, in case of any unforeseen circumstances or rare operational issues, there might be a delay in delivering your order. Kindly track your order with the details provided over your registered email ID. 

International orders (Outside of India):

Every package goes from one checkpoint to another before it gets delivered to you safely, the process takes time but the travel is quick. You can expect your package within 15 days from your order date. In some rare cases, any delays can be brought to our notice by emailing at support@basaka.in and we shall provide you with better information for your query.

SHIPPING CHARGES 

Shipping within India:

BASAKA offers free shipping for all prepaid orders within India. Shipping charges/Cash-handling charge of ₹100 is applicable for all COD orders within India.